Your downloads are always available at the Customer Login area of my PLR site (found on the top Menu bar).
You will need your username/email address and password.
If you do not know them (you should have received an email now or in the past from Kim Phoenix – don’t forget to check your SPAM folder) or if you cannot remember them, do not worry. You can easily reset your password using your email address that you used to make your purchase or sign up with.
You can click on “Forgot Password?” and request a new one, which will be sent to your email address (see image below).
Here is a video that explains how to access your downloads.
If you still have problems, please create a new ticket to receive help.